About Us

Our Mission

Founded in 1984, L'Auberge Madeleine’s mission is  to welcome, house and support women 18 years old and over who are currently homeless or about to be.

To learn more: Our Services

Our Philosophy

L'Auberge Madeleine favours intersectional feminist intervention, which places women at the heart of their decisions and valorizes their power to act.

Our approach is based on reducing wrongdoing, and we are inclusive of women dealing with an addiction issue.

We collaborate with numerous partners and are committed to raising awareness of the issues women in a homelessness situation experience.

Our History

1984

Acquisition and opening of a house on Saint-Hubert Street (14 places)

1989

Construction and opening of a house on Wolfe Street (19 places)

2002

Consolidation of the Post-housing community support program

2005

Launch of the Intensive Community Support program

2008

Creation of the Housing support service

2009

Awarded the CSST “Innovation en santé sécurité au travail” for our work in preventing psychological risks in the SME category for the Montreal region

2011-2014

Acquisition and renovation of a building to create a shelter better adapted to women’s needs

2014

30th anniversary celebrations and opening of the new shelter (26 individual rooms)

2016-2019

Charlotte Cardin acting as spokesperson for our benefit show

2021

Awarded the ESTim trophy in the “Organisme à vocation sociale de l’année” category by the Chambre de commerce de l’Est de Montreal

Our Team

L’Auberge’s management is led by Mélanie Walsh, General Manager, and Valérie Métivier, with the help of Karine Desroches, Administrative and Accounting Assistant.

The 25 social workers are supported by Josée-Anne Kozel, Service Coordinator.

Two cooks, a housekeeping worker, and a building maintenance supervisor complete the team.

Students from Counselling/Helping relationship programs act as interns.

Volunteers help facilitate workshops and serve evening meals.

The Board of Directors

L’Auberge’s Board of Directors comprises 7 community members a former resident and one employee.

The General Manager is a non-voting member of the Board.

Les membres 2024-2025

Judith Lussier

President

Kalina Morin

Vice-president

Mathilde Colombié

Trésorière

Camille Baril

Secretary

Justine Sie

Administrator

Karine Des Roches

Administrator

Lyne Parent

Administrator

Our Partners

L'Auberge Madeleine works in collaboration with numerous organizations.

Thank you to our main financial partners:

Publications

File a complaint

In the event of dissatisfaction, we suggest you first discuss it with a counsellor or the person with whom you have an issue.

If the problem persists, or if you prefer not to contact the person concerned, we invite you to make an appointment with the Service Coordinator: 514-597-1303 x 4 or coordination@aubergemadeleine.org

Please fill out the complaint form. You can find copies at the Auberge Madeleine’s reception or by clicking lien.

Your complaint will be addressed with the utmost thoroughness within 30 days of receipt.

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